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Just bought QuickIM - Cannot connect

 
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gbbrowning



Joined: 24 Dec 2005
Posts: 2
PostPosted: Sat Dec 24, 2005 5:53 pm    Post subject: Just bought QuickIM - Cannot connect Reply with quote
QuickIM edition purchased: QuickIM Blackberry Edition
- Mobile phone model: Blackberry 7100G
- Country: USA
- Mobile operator: Cellular One
- Data Access Plan:I don't know
- GPRS configuration:
APN (Access Point Name): Blank
Gateway IP: ?
Port: ?
Login:?
Password:?

- QuickIM configuration used (do not give your MSN login/password here!) : ??
- Description of the steps to reproduce the error : trying to connect
- Error message: Nework error. Create socket could not open tunnel failed.

I do not know the proper APN data to put in the TCP configuration, because cellular one is not listed in your help files. Please help!
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gbbrowning



Joined: 24 Dec 2005
Posts: 2
PostPosted: Tue Dec 27, 2005 8:13 pm    Post subject: Reply with quote
I got it to work by configuring the TCP with APN :"cellular1wap"
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techsupport



Joined: 14 Apr 2005
Posts: 631
PostPosted: Wed Dec 28, 2005 4:55 pm    Post subject: Reply with quote
thanks for the information, we'll add it to the APN list
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