Posted: Tue Dec 13, 2005 10:51 pm Post subject: Blackberry 7290 / Software installation problem
I purchased QuickIM from Handango who referred me to you (albeit after trying to help). I have also tried various instructions ive read in the forums(i.e. uninstalling Blackberry 4.1 desktop software to 3.6 AND even 4.0 versions - but i have reinstalled 4.1 after having seperate 'synching problems). I am still experiencing problems.
The exact problem is happens after unzipping the doc on my computer. I get the following error message when I use the application loader in the desktop manager:
"Error in application information file "C:My Documents/Downloads/ quickim-blacberry-msn-messenger" "There is an XML syntax error on line 1"
I have the most up to date desktop software, a new Sony Vaio and there is no reason why it isn't working!! I am on O2 package (in the UK) and do not have a business enterprise, i.e. i am a sole trader with no IT Dept!!! Please help!!!
please make sure to use OTA installation method if desktop installation does not work:
To install QuickIM using the OTA method, open the following link in your wap/web browser: http://www.quickim.com/dl/bb/ota.jad
Select the "install" option, when prompted to install the software, answer yes. The newly installed software should appear in your BlackBerry's main menu after this.
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