www.quickim.com Forum Index www.quickim.com
QuickIM Message Board
 
 FAQFAQ   SearchSearch   MemberlistMemberlist   UsergroupsUsergroups   RegisterRegister 
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

Blackberry 7290 / Software installation problem

 
This forum is locked: you cannot post, reply to, or edit topics.   This topic is locked: you cannot edit posts or make replies.    www.quickim.com Forum Index -> Technical Questions and Support
View previous topic :: View next topic  
Author Message
Flashgordon



Joined: 13 Dec 2005
Posts: 1

PostPosted: Tue Dec 13, 2005 10:51 pm    Post subject: Blackberry 7290 / Software installation problem Reply with quote

Hi,

I purchased QuickIM from Handango who referred me to you (albeit after trying to help). I have also tried various instructions ive read in the forums(i.e. uninstalling Blackberry 4.1 desktop software to 3.6 AND even 4.0 versions - but i have reinstalled 4.1 after having seperate 'synching problems). I am still experiencing problems.

The exact problem is happens after unzipping the doc on my computer. I get the following error message when I use the application loader in the desktop manager:

"Error in application information file "C:My Documents/Downloads/ quickim-blacberry-msn-messenger" "There is an XML syntax error on line 1"

I have the most up to date desktop software, a new Sony Vaio and there is no reason why it isn't working!! I am on O2 package (in the UK) and do not have a business enterprise, i.e. i am a sole trader with no IT Dept!!! Please help!!!

FG
Back to top
View user's profile Send private message
techsupport



Joined: 14 Apr 2005
Posts: 631

PostPosted: Wed Dec 28, 2005 4:54 pm    Post subject: Reply with quote

please make sure to use OTA installation method if desktop installation does not work:

To install QuickIM using the OTA method, open the following link in your wap/web browser: http://www.quickim.com/dl/bb/ota.jad
Select the "install" option, when prompted to install the software, answer yes. The newly installed software should appear in your BlackBerry's main menu after this.
Back to top
View user's profile Send private message Visit poster's website
Display posts from previous:   
This forum is locked: you cannot post, reply to, or edit topics.   This topic is locked: you cannot edit posts or make replies.    www.quickim.com Forum Index -> Technical Questions and Support All times are GMT
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB © 2001, 2005 phpBB Group